Tag Customer Loyalty

Business, Copywriting, Marketing, Newsletters

Driving Trust: Kenworth’s Legacy of Building Customer Loyalty

Lessons from Kenworth’s Historical Commitment to Customer Loyalty How do you capture the spirit of truckers? By capturing the spirit of a nation, of the old west, of America, and sticking to it. Hard work, commitment, honesty, loyalty, true grit…these…

David Cross
December 18, 2023

Business, Copywriting, Marketing, Newsletters

Gratitude in Business: Learn from Macy’s, Nordstrom, and Saks Fifth Avenue

Fostering Customer Loyalty Through the Art of Gratitude In the cutthroat, competitive and ever evolving world of retail, where transactions often occur in a whirlwind of activity, the value of gratitude is not lost on industry giants like Macy’s, Nordstrom,…

David Cross
November 22, 2023